SUPPORT
Download
Simplified Version
Aelos robot PC software user manual
Aelos robot PC software user manual
2017/05/12
Download
Aelos robot PC software installation program
Aelos robot PC software installation program
2017/04/24
Download
APP
Aelos robot android APP
Aelos robot android APP
2017/05/18
Download
Service
Professional software training service
To help dealers fully understand our products and technical services, Leju Robot will reserve  free training for the appointed persons from dealers. The training times are Monday to Friday .

Training Process :
◆ Leju Manager send application form, dealer fill it in.
◆ Leju send back training schedule to dealer.
◆ Related personnel of dealers attend training.
Support
Telephone hot line support service
If you have any questions when using our product, please contact your local dealer or send email to service@lejurobot.com.
We can support :
◆ Operation of the robot
◆ Software teaching
◆ APP teaching
◆ Others
For repairing or parts replacement, please contact your local dealer directly.
◆ Service Time: Monday to Friday 10:00am ? 18:00pm   (China Standard Time UT+8:00)
FAQ
Robot
1 、Why won’t scan robot equipment? 2016/07/19
2 、Whether the directory synchronization failed ? 2016/07/19
3 、Why didn’t the robot movement? 2016/07/19
4 、Why didn’t the robot recognize voice? 2016/07/19
5 、Why didn’t the robot stand normally after startup? 2016/07/19
6 、Why the robot dancing is not stable? 2016/07/19
7 、Why not connect voice-controlled robot interface? 2016/07/19
8 、Why robot dance without music after download music ? 2016/07/19
Warranty
1 、What is its warranty policy (Entertainment)? 2016/07/19
2 、What is its warranty policy (University Edition)? 2016/07/19
Battery
1 、How long does the battery last? 2016/07/19
2 、How do I change Aelos? 2016/07/19
Backup
1 、Does Aelos come with local storage? 2016/07/19
Apps
1 、Can I control Aelos with several smart phones or computer? 2016/07/19
2 、Does Aelos app work with IOS and Android mobile devices? 2016/07/19
3 、When does the Aelos Store open? 2016/07/19
4 、Where will I be able to download Aelos apps? 2016/07/19
Developers
1 、What programming language do I need to know? 2016/07/19
Lejurobot After-sales Service
1 、What circumstances can you return or service? 2016/07/19
2 、How to apply for repair and return? 2016/07/19
3 、After-Sales Service Flow 2016/07/19
PC Software
1 、Reminding the missing MSVCPXX.dll 2016/07/19